Adapt-to-Order Relationship Management

What is eCRM?

The Internet is having great impact on the overall direction of CRM. Traditional CRM products have been targeted at three major user groups inside of companies - direct sales, marketing, and customer service. The Internet is providing a vehicle for new forms of collaboration that involves a variety of constituents outside the "brick and mortar" walls of the corporation, including partners, customers, and prospects. "New breed" eCRM will foster relationships between all parties in the value chain of an extended enterprise, including internal employees, channel partners, customers, and unknowns. All of these constituents will ultimately become users of sophisticated, Web-based software applications that facilitate relationship management across the "extraprise." YOUcentric is ideally positioned to take advantage of the Internet revolution's impact on CRM. Our product is completely based on Java and is inherently Internet-based. Our applications can be deployed on nothing more than a Web browser at the client-side, which allows all your constituents to access the system from anywhere in the world.

Proof of Concept

Making a Sound Vendor Decision

Selecting a vendor to develop a customer relationship management solution can be a tough decision. Most of our competitors expect you to make a selection based on good faith. YOUcentric wants to earn your business, so we take it one-step further. We are the only eCRM provider willing to assemble a working prototype - as a final stage of the sales process - to prove that we can develop an exact-fit solution that meets your specific needs in a short time frame. We call this prototype a Proof of Concept (POC).

If you are a qualified prospect, we can design a prototype based on your unique business functionality, of killer components - those elements of your selling process that differentiate you from your competition and help you close deals. Or, we can map our application to your data architecture. We believe that this crucial step of the sales process demonstrates our ability to grasp your unique business vision and translate that into a fully customized enterprise application

 

YOUcentric, Inc
6000 Fairview Road, Suite 405
Charlotte, NC 28210
(704) 643-1000 or (877) 462-3384

info@youcentric.com

http://www.youcentric.com/sun